How to Ask Any Service Provider for One Month of Free Service

Step-by-Step Guide

1. 1

   Step 1: Determine the nature of a legitimate complaint about your service provider.

   It may be helpful to research your complaint on the corporate website, so you will appear knowledgeable about your problem.
2. 2

   Step 2: Find the customer service number and call it.

   Be prepared for several transfers and holds.
   
   Do not give up or get frustrated. , Then suggest a solution, "Are there any incentive programs you can offer to help me feel better about staying with your service, such as a free month of service?"
   
   Do not give up. , Calmly and respectfully repeat your reason for dissatisfaction and add something to this effect, "I have told you that I am not satisfied with your service.
   
   You have told me that you cannot offer me a free month of service as an incentive to stay with your company.
   
   Are you sure this is correct? Does this mean I should look to a new service provider for satisfaction, or can you offer me one free month and retain me as a loyal customer?"
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   Step 3: When a customer service agent answers

4. 4

   Step 4: tell him or her that you are not satisfied with the service and state your reason.

5. 5

   Step 5: The customer service agent may not offer free service at this time

6. 6

   Step 6: or may not have the authority to make the offer

7. 7

   Step 7: or may refer you to a supervisor.

8. 8

   Step 8: It may be necessary to repeat your request.

Detailed Guide

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