How to Obtain Good Customer Service and Ensure You Are Being Helped Properly
First you must realize that YOU ARE NOT ALWAYS RIGHT., You do not know everything and must be willing to admit that not EVERYONE is out there to "rip-you-off". , If you do know EVERYTHING about the product, you must have designed it or read all...
Step-by-Step Guide
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Step 1: First you must realize that YOU ARE NOT ALWAYS RIGHT.
Just buy the product and leave. ,, If you do not treat the employee with respect they will not treat you with respect and you will not receive a high level of service, in fact the employee may be so annoyed with people like you that he/she will go out of their way to "rip-you-off" and cause you problems in the future with your returns and shopping experience. ,, To retail employees, the "Squeaky Wheel" gets "the Shaft" Constantly return items for no valid reason? To businesses you just cost them money and they don't want you as a customer and will help you as little as possible, if at all.
Refuse to listen to reason or be shown the facts rather than believe what you have "heard"? This shows the employee(s) that you are ignorant and their want to help you will drastically decrease.
Try to "get a deal" or "get the hook-up" whenever you come to shop at the business? The business and its employees will recognize you as a customer who does not spend money on products that makes the business money so why the business want you as a customer? Claim to have spent "thousands of dollars" with this place of business? Because odds are, the employee/manager can look up your purchase history and can tell you are lying.
This will result in you getting "The Shaft" Lie while talking to the employee(s)/manager(s)? Odds are you will get someone who catches you in a lie and this will result in you getting "The Shaft".
Refuse to accept the store's policies even when they are displayed clearly throughout the store and are printed on the receipt? If so you will be considered ignorant and this will result in you getting "The Shaft" Say something to the effect of "Your employee told me." and you can't tell them who the employee was, what they looked like, or when it even happened? This will destroy your validity and the employee will not trust you.
Speak loudly, yell, raise your voice, or make any threats including "I'll just take my business somewhere else" or "This happens every time I come here." They don't give a damn what you want at this point and may even refuse service. ,,, -
Step 2: You do not know everything and must be willing to admit that not EVERYONE is out there to "rip-you-off".
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Step 3: If you do know EVERYTHING about the product
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Step 4: you must have designed it or read all about it and thus have no reason to be asking frivolous questions that you already know the answer to.
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Step 5: Do your research on what you intend to buy
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Step 6: but be open to the salesman's suggestions
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Step 7: because let's face it
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Step 8: YOU do not work with the items everyday.
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Step 9: Obey the golden rule "Do unto other's as you would have them do unto you".
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Step 10: The Following is a list of "No-No's" that will almost always end with you being hurt more than the business.
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Step 11: Do you: Complain every time you visit the business?
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Step 12: Realize that you are shopping with a major retail corporation
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Step 13: they realize that there are 10 people that can replace you and cause them less problems while making them more money.
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Step 14: If you avoid doing these things
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Step 15: employees will go out of their way to help you and get you whatever deals they can along with helping you in the future.
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Step 16: Definition of "The Shaft": The employee doing whatever they can to make your life miserable
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Step 17: from giving you false information
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Step 18: lying to you
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Step 19: refusing your returns
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Step 20: ignoring you
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Step 21: misdirecting you
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Step 22: warning other employees about you when you come in
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Step 23: destroying your ability to return things and so on.
Detailed Guide
Just buy the product and leave. ,, If you do not treat the employee with respect they will not treat you with respect and you will not receive a high level of service, in fact the employee may be so annoyed with people like you that he/she will go out of their way to "rip-you-off" and cause you problems in the future with your returns and shopping experience. ,, To retail employees, the "Squeaky Wheel" gets "the Shaft" Constantly return items for no valid reason? To businesses you just cost them money and they don't want you as a customer and will help you as little as possible, if at all.
Refuse to listen to reason or be shown the facts rather than believe what you have "heard"? This shows the employee(s) that you are ignorant and their want to help you will drastically decrease.
Try to "get a deal" or "get the hook-up" whenever you come to shop at the business? The business and its employees will recognize you as a customer who does not spend money on products that makes the business money so why the business want you as a customer? Claim to have spent "thousands of dollars" with this place of business? Because odds are, the employee/manager can look up your purchase history and can tell you are lying.
This will result in you getting "The Shaft" Lie while talking to the employee(s)/manager(s)? Odds are you will get someone who catches you in a lie and this will result in you getting "The Shaft".
Refuse to accept the store's policies even when they are displayed clearly throughout the store and are printed on the receipt? If so you will be considered ignorant and this will result in you getting "The Shaft" Say something to the effect of "Your employee told me." and you can't tell them who the employee was, what they looked like, or when it even happened? This will destroy your validity and the employee will not trust you.
Speak loudly, yell, raise your voice, or make any threats including "I'll just take my business somewhere else" or "This happens every time I come here." They don't give a damn what you want at this point and may even refuse service. ,,,
About the Author
Edward Barnes
A passionate writer with expertise in DIY projects topics. Loves sharing practical knowledge.
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