How to Fix Error 0x800F0818 when Installing Service Pack 1 (Windows 7)

Find and download the System Update Readiness Tool for the version of Windows you are working on., Run the System Update Readiness Tool installer you downloaded., Open Windows Explorer (Start - Computer) and navigate to "%systemroot%\Logs\CBS\"...

13 Steps 1 min read Medium

Step-by-Step Guide

  1. Step 1: Find and download the System Update Readiness Tool for the version of Windows you are working on.

    The tool can be found on the Microsoft website with a quick Google search.
  2. Step 2: Run the System Update Readiness Tool installer you downloaded.

    "Installing" the tool will also run it for the first time. ,, If you see a number of fixed files at the top of the log: try to install Service Pack 1 again.

    If you see anything under "Unavailable repair files": keep reading. , As an example:
    Package_for_KB2506014_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum and Package_for_KB2506014_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat. , Make a note of the number. ,, Do not run the installer. , Alternatively you can use the Expand
    -f: command line utility. ,,, You should see that the files have been repaired. ,
  3. Step 3: Open Windows Explorer (Start - Computer) and navigate to "%systemroot%\Logs\CBS\" using the address bar.

  4. Step 4: Open CheckSUR.log using Notepad or a similar text editor.

  5. Step 5: If there are unavailable repair files you will see two or more packages.

  6. Step 6: In the file name should be a number proceeded by "KB" (KB2506014 in this example) which is is the update package that is corrupted.

  7. Step 7: Open a browser window and navigate to support.microsoft.com/kb/(number here) for example support.microsoft.com/kb/2506014.

  8. Step 8: Find and download the package for your version of Windows on the resulting page.

  9. Step 9: Use an extraction utility like 7-Zip to extract the CAB files from the MSU installer and then again to extract the contents of the CAB files.

  10. Step 10: In the extracted files locate the .mum and .cat files mentioned in the CheckSUR.log.

  11. Step 11: Copy the .mum and .cat files to "%windir%\Temp\CheckSUR\servicing\Packages"

  12. Step 12: Run the System Update Readiness Tool installer again and check the CheckSUR.log file from steps 3 and 4 when it is finished.

  13. Step 13: Install Service Pack 1 normally.

Detailed Guide

The tool can be found on the Microsoft website with a quick Google search.

"Installing" the tool will also run it for the first time. ,, If you see a number of fixed files at the top of the log: try to install Service Pack 1 again.

If you see anything under "Unavailable repair files": keep reading. , As an example:
Package_for_KB2506014_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum and Package_for_KB2506014_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat. , Make a note of the number. ,, Do not run the installer. , Alternatively you can use the Expand
-f: command line utility. ,,, You should see that the files have been repaired. ,

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Rachel Thomas

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