How to Fix Xbox 360 Disc Drive Problems

Step-by-Step Guide

1. 1

   Step 1: Clean the disk with a slightly damp cloth.

   Do not use solvents.
2. 2

   Step 2: Remove stickers.

   ,,, NTSC:
   North America and South America (United States, Canada, Mexico, Chile, and Brazil) NTSC-J:
   Asia (Hong Kong SAR, Japan, Korea, Singapore, and Taiwan) PAL:
   Europe, South Africa, India, Australia, and New Zealand ,,, 1:
   United States, Canada, Bermuda, U.S. territories 2:
   Europe (except Russia, Ukraine and Belarus), Middle East, Egypt, Japan, South Africa, Swaziland, Lesotho, Greenland 3:
   Southeast Asia, South Korea, Taiwan, Hong Kong SAR, Macau 4:
   Mexico, Central and South America, Australia, New Zealand, Oceania 5:
   India, Afghanistan, Ukraine, Belarus, Russia, Africa, Central and South Asia, North Korea 6:
   People's Republic of China, Hong Kong 7:
   Reserved 8:
   Special international venues, such as airplanes and cruise ships ,,, The following CD formats are supported by Xbox:
   CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW, CD-Extra.
   
   The following music files are supported:
   WMA, MP3, JPEG. ,,,, If the Xbox is on, move on to the next step.
   
   If it is not on, check the power source and cables. , If the tray closes, open the tray and insert the disc.
   
   Try to use the tray with a disc in it. , Then press eject.
   
   If it closes, try to use the tray with a disc in it. ,, If the Xbox is on, move on to the next step.
   
   If it is not on, check the power source and cables. , This is used to keep the disc tray shut while the Xbox is shipped.
   
   If you find one, peel it off. , You can find how to do this for your console online. ,
3. 3

   Step 3: If this doesn't work

4. 4

   Step 4: follow the instructions below.

5. 5

   Step 5: Turn off the console

6. 6

   Step 6: and remove any USB drives attached.

7. 7

   Step 7: Check that the game is the correct region code.

8. 8

   Step 8: Try another game.

9. 9

   Step 9: If all of the above fails

10. 10

    Step 10: your console will need service.

11. 11

    Step 11: Check the DVD region.

12. 12

    Step 12: Try another DVD.

13. 13

    Step 13: If all of the above fails

14. 14

    Step 14: your console will need service.

15. 15

    Step 15: Check the CD format.

16. 16

    Step 16: Try another CD.

17. 17

    Step 17: If all of the above fails

18. 18

    Step 18: your console will need service.

19. 19

    Step 19: Follow the steps for "reading... open tray".

20. 20

    Step 20: Check the power button.

21. 21

    Step 21: Remove the disc from the tray

22. 22

    Step 22: then press eject.

23. 23

    Step 23: Gently move the disc tray up and down

24. 24

    Step 24: left and right.

25. 25

    Step 25: If all of the above fails

26. 26

    Step 26: your console will need service.

27. 27

    Step 27: Check the power button.

28. 28

    Step 28: Check for a plastic strip.

29. 29

    Step 29: Try to manually open the disk drive.

30. 30

    Step 30: If all of the above fails

31. 31

    Step 31: your console will need service.

Detailed Guide

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