How to Be a Good Moderator for an Online Learning Community
Know the community's moderator requirements., Be active., Follow the rules., Demonstrate good communication skills., Create a respectful and collaborative environment., Try to support everyone's point of view and create a non-judgmental environment...
Step-by-Step Guide
-
Step 1: Know the community's moderator requirements.
The specifics will vary from community to community and platform to platform.
Make sure you read the guidelines closely and ask questions of existing moderators if you have them. -
Step 2: Be active.
Turn yourself into a vital and helpful part of the community.
Make a positive impact.
Also, meet the minimum amount of time required to be on the website.
In many communities, minimum ranks/points must be met. , You need to show your maturity.
Make sure you have no recent warnings or bans. , All answers/thoughts should be appropriate and have all work shown. , Do not humiliate or embarrass users.
Treat others the way that you would like to be treated.
All users deserve respect.
Even when you have to block, ban, or delete, judge the actions, not the users. ,, Don't create uncertainty and keep it simple. , Do not act as if you are better than everyone else.
Everyone plays a great part of the learning environment. , Take your time and try to understand the situation as best you can.
Always do an action based on evidence, not opinions. , Everyone makes mistakes and it's better to admit it. , Do not give your friends/relatives extra credit. , Use private messaging when possible and appropriate.
Talking to users within the public arena can make them feel embarrassed or humiliated. , Being a moderator is a privilege, not a right.
Your status can be removed any time.
Make sure you maintain high standards for your work, both in moderation and in regular use of the platform. -
Step 3: Follow the rules.
-
Step 4: Demonstrate good communication skills.
-
Step 5: Create a respectful and collaborative environment.
-
Step 6: Try to support everyone's point of view and create a non-judgmental environment.
-
Step 7: Be clear and let users know what is going to happen and why you are there.
-
Step 8: Do not show off or be egoistic.
-
Step 9: Think before you take action.
-
Step 10: Admit your mistakes.
-
Step 11: Moderate content of your friends or relatives as you would do with anyone else.
-
Step 12: Do not talk to users about their mistake within the public sphere.
-
Step 13: Keep following all the guidelines.
Detailed Guide
The specifics will vary from community to community and platform to platform.
Make sure you read the guidelines closely and ask questions of existing moderators if you have them.
Turn yourself into a vital and helpful part of the community.
Make a positive impact.
Also, meet the minimum amount of time required to be on the website.
In many communities, minimum ranks/points must be met. , You need to show your maturity.
Make sure you have no recent warnings or bans. , All answers/thoughts should be appropriate and have all work shown. , Do not humiliate or embarrass users.
Treat others the way that you would like to be treated.
All users deserve respect.
Even when you have to block, ban, or delete, judge the actions, not the users. ,, Don't create uncertainty and keep it simple. , Do not act as if you are better than everyone else.
Everyone plays a great part of the learning environment. , Take your time and try to understand the situation as best you can.
Always do an action based on evidence, not opinions. , Everyone makes mistakes and it's better to admit it. , Do not give your friends/relatives extra credit. , Use private messaging when possible and appropriate.
Talking to users within the public arena can make them feel embarrassed or humiliated. , Being a moderator is a privilege, not a right.
Your status can be removed any time.
Make sure you maintain high standards for your work, both in moderation and in regular use of the platform.
About the Author
Mark Ferguson
Committed to making hobbies accessible and understandable for everyone.
Rate This Guide
How helpful was this guide? Click to rate: