How to Contact Xbox Live

Step-by-Step Guide

1. 1

   Step 1: Go to the Xbox “Contact Us” home page at http://support.xbox.com/en-US/contact-us.

   You will have the option to choose from “Xbox 360,” “My account,” and “Billing.” For example, if you want to cancel your Xbox Live membership, click on “My Account.”,, For example, if you are experiencing network issues with Xbox Live, click on “Networking.” The landing page will refresh and provide you with a number of different contact methods. , Common contact methods include live chat, support forums, Twitter support, and telephone. , For example, if you chose to chat with a representative, you will be required to sign in with your Microsoft username and password, whereas if you chose the Twitter option, you will be redirected to the official Twitter page for Xbox Support.
2. 2

   Step 2: Click on the category that best describes your inquiry or concern about Xbox Live.

3. 3

   Step 3: Navigate to the “Xbox Live” section.

4. 4

   Step 4: Click on the link that best describes the nature of your Xbox Live issue.

5. 5

   Step 5: Click on the contact method you want to use for consulting with a representative from Xbox Live.

6. 6

   Step 6: Follow the on-screen prompts to connect with an Xbox Live representative.

Detailed Guide

About the Author