How to Clean an Infected PC

Step-by-Step Guide

1. 1

   Step 1: Backup files that you know are safe onto a disk or other external media source if possible.

   Do not use system restore since when you create a restore point the viruses file's are also backed up.
2. 2

   Step 2: Turn off the system restore and delete all of the restore points.

   That way you will be sure once yo remove the virus it will be off your computer. , Some good choices for anti-virus software are Bitdefender Free Edition, Avast Home Edition, and Avg Free Edition.
   
   Only have one of these installed at a time and make sure to update them before you run them.
   
   For anti-spyware software you can download Ad-Aware Free Edition or Spybot Search and Destroy.
   
   Note:
   You might have to download your anti-virus and anti-spyware software on a non-infected PC then put the file's on a disk and bring them to the infected PC. , Make sure you write down the name of the infection it finds before you remove them. , Use the (F5 or F8) keys depending on which OS you are running. ,, Copy and paste a copy of your Hijack This log to one of the forums the Hijack This website recommends.
3. 3

   Step 3: Download free anti-virus and anti-spyware software.

4. 4

   Step 4: After installing your anti-spyware and anti-virus software update them and run a scan with them.

5. 5

   Step 5: Restart your computer in safe mode.

6. 6

   Step 6: Repeat the scanning step to make sure your PC is clean

7. 7

   Step 7: If your computer is still infected download and run Trend Micro's Hijack this.

Detailed Guide

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