How to Complete the Sales Process from Prospecting to Closing Sales
Define Qualifying Prospects., Build Relationship and Trust with your Prospects., Understand your prospect's needs: This is the most important stage in the Sales Process, but also the most overlooked one., Meet Your Prospect's Needs., Establish your...
Step-by-Step Guide
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Step 1: Define Qualifying Prospects.
Not everybody is going to buy your product or service.
There is bound to be a group of people who are more likely to have a need for your product and will purchase it as compared to the general public.
Who are the customers that had already bought your product? Do they share a common traits? or do they fit into a specific demographic profile, such as living in a certain area, their age group or gender? By qualifying your prospects who have a higher probability of doing business with you, you are able to better make use of your time and effort while meeting with them. -
Step 2: Build Relationship and Trust with your Prospects.
Building good relationship and trust with your prospects is a very important step in the Sales Process.
If you failed to gain your prospect's trust, you will never get him to close the deal no matter how attractive your proposal seems to be.
This is because he is likely to suffer a huge loss should anything happen.
Trust takes many years to build, but takes a moment to be destroyed.
As such, it is advisable to always to be truthful to your clients, and not do anything that might hurt your reputation.
As once the trust is broken, you might never be able to re-build it again. , How many a time had we seen or heard salespersons trying to push a product or service to prospects without first trying to truly understand the actual needs of the prospects.
A prospect will not buy a product which he do not need, no matter how cheap the product is. , After understanding your prospect's need, how is your product or service able to fulfill that need? Paint a picture in your prospect's mind how he is able to enjoy the benefits of your product after he had purchased it.
If a client can see how your product is able to solve his problem or meet his needs, it will be easy for him to make the decision to commit to the purchase. , If you are selling a product and service that are similar to what others are already offering in the market, why must your prospects buy it from you? What makes you different and stand out from the crowd? Unique Selling Proposition (USP) is a marketing strategy that successful campaigns used to differentiate their products and services from their competitors'.
By establishing your USP that your competitors are unable to provide, you will be able to gain a group of loyal fans who will come back for your products again and again. , Most often than not when a prospect is not ready with the purchase, a natural response would be to procrastinate and delay signing on the dotted line.
It is advisable for a salesperson in this situation to always ask for action, either to ask for close or for an appointment to the next meet-up.
This can help in moving the prospect a step closer to making the final decision. , Contacts with a prospects should not stop after the deal is closed, and it is advisable for a salesperson to follow-up with the prospect after the close.
He can always follow-up with the customer by giving him a call or paying him a visit a few days after the close, to check with him if he is satisfied with the product or service or had him encountered any problems or difficulties.
Resolve the issues immediately if any.
A salesperson can also follow-up with his customers periodically or during festive seasons.
This can help to build relationship and increase the number of repeated sales or referrals from his existing customers. -
Step 3: Understand your prospect's needs: This is the most important stage in the Sales Process
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Step 4: but also the most overlooked one.
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Step 5: Meet Your Prospect's Needs.
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Step 6: Establish your Unique Selling Proposition (USP).
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Step 7: Always Ask for Action.
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Step 8: Follow up with your prospect.
Detailed Guide
Not everybody is going to buy your product or service.
There is bound to be a group of people who are more likely to have a need for your product and will purchase it as compared to the general public.
Who are the customers that had already bought your product? Do they share a common traits? or do they fit into a specific demographic profile, such as living in a certain area, their age group or gender? By qualifying your prospects who have a higher probability of doing business with you, you are able to better make use of your time and effort while meeting with them.
Building good relationship and trust with your prospects is a very important step in the Sales Process.
If you failed to gain your prospect's trust, you will never get him to close the deal no matter how attractive your proposal seems to be.
This is because he is likely to suffer a huge loss should anything happen.
Trust takes many years to build, but takes a moment to be destroyed.
As such, it is advisable to always to be truthful to your clients, and not do anything that might hurt your reputation.
As once the trust is broken, you might never be able to re-build it again. , How many a time had we seen or heard salespersons trying to push a product or service to prospects without first trying to truly understand the actual needs of the prospects.
A prospect will not buy a product which he do not need, no matter how cheap the product is. , After understanding your prospect's need, how is your product or service able to fulfill that need? Paint a picture in your prospect's mind how he is able to enjoy the benefits of your product after he had purchased it.
If a client can see how your product is able to solve his problem or meet his needs, it will be easy for him to make the decision to commit to the purchase. , If you are selling a product and service that are similar to what others are already offering in the market, why must your prospects buy it from you? What makes you different and stand out from the crowd? Unique Selling Proposition (USP) is a marketing strategy that successful campaigns used to differentiate their products and services from their competitors'.
By establishing your USP that your competitors are unable to provide, you will be able to gain a group of loyal fans who will come back for your products again and again. , Most often than not when a prospect is not ready with the purchase, a natural response would be to procrastinate and delay signing on the dotted line.
It is advisable for a salesperson in this situation to always ask for action, either to ask for close or for an appointment to the next meet-up.
This can help in moving the prospect a step closer to making the final decision. , Contacts with a prospects should not stop after the deal is closed, and it is advisable for a salesperson to follow-up with the prospect after the close.
He can always follow-up with the customer by giving him a call or paying him a visit a few days after the close, to check with him if he is satisfied with the product or service or had him encountered any problems or difficulties.
Resolve the issues immediately if any.
A salesperson can also follow-up with his customers periodically or during festive seasons.
This can help to build relationship and increase the number of repeated sales or referrals from his existing customers.
About the Author
Nancy Gomez
Enthusiastic about teaching hobbies techniques through clear, step-by-step guides.
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