How to Get an Uber Cancellation Charge Waived
Open the Uber app., Tap ☰., Tap Your Trips. , Select the trip you wish to dispute. , Tap Help., Tap I was incorrectly charged a cancellation fee., Select a reason for cancellation., Tap Submit.
Step-by-Step Guide
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Step 1: Open the Uber app.
If you are not already signed in to your Uber account, sign in now. -
Step 2: Tap ☰.
It’s in the top left corner of the screen. ,,, It’s just beneath the driver’s photo. ,, Choose from one of the following options:
My driver and I couldn’t connect My pickup location was incorrect My driver cancelled The ETA was too long The ETA was too short My driver asked me to cancel , Uber will review your request and get back to you within a few days.Submitting a claim does not guarantee that the fee will be refunded. -
Step 3: Tap Your Trips.
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Step 4: Select the trip you wish to dispute.
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Step 5: Tap Help.
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Step 6: Tap I was incorrectly charged a cancellation fee.
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Step 7: Select a reason for cancellation.
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Step 8: Tap Submit.
Detailed Guide
If you are not already signed in to your Uber account, sign in now.
It’s in the top left corner of the screen. ,,, It’s just beneath the driver’s photo. ,, Choose from one of the following options:
My driver and I couldn’t connect My pickup location was incorrect My driver cancelled The ETA was too long The ETA was too short My driver asked me to cancel , Uber will review your request and get back to you within a few days.Submitting a claim does not guarantee that the fee will be refunded.
About the Author
Zachary Perez
Professional writer focused on creating easy-to-follow organization tutorials.
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