How to Tell Someone You Can't Cash Their Check

Step-by-Step Guide

1. 1

   Step 1: Explain to the customer

   Do this in an apologetic manner, by talking in a calm, empathetic voice.
2. 2

   Step 2: that because they do not have an account at the bank

   Often customers may become upset and ask why.
   
   This is when you must explain to them that it is the bank's policy. , If they are not interested in opening an account, refer them to other check cashing places nearby.
   
   Sometimes customers will be understanding and thank you for your help.
3. 3

   Step 3: you are unable to cash their check.

4. 4

   Step 4: Wait for the customer to respond.

5. 5

   Step 5: Tell the customer if they are interested in cashing their check

6. 6

   Step 6: they can open a checking account at the bank.

Detailed Guide

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