How to Unlock the Moto G

Step-by-Step Guide

1. 1

   Step 1: Dial *#06# using the keypad on your Moto G. This will display your Moto G’s IMEI number.

   AT&T will need the IMEI number to unlock your Moto G., Alternately, you can call AT&T directly at 1-800-331-0500 and speak to a representative to have your Moto G unlocked. ,,, This process can take anywhere from a few days to a few weeks, since AT&T must contact Motorola to obtain your unlock code.,,, After your Moto G is unlocked, you can use the phone on all other compatible wireless networks.
2. 2

   Step 2: Write down the IMEI number.

3. 3

   Step 3: Navigate to AT&T’s website at https://www.att.com/deviceunlock/index.html#/.

4. 4

   Step 4: Place a checkmark next to the statement that says you have reviewed the device unlock eligibility requirements

5. 5

   Step 5: then click on “Continue.”

6. 6

   Step 6: Fill out all required fields on the device unlock form

7. 7

   Step 7: then click on “Submit.” You will be required to provide your AT&T phone number

8. 8

   Step 8: IMEI number

9. 9

   Step 9: account information

10. 10

    Step 10: and contact information.

11. 11

    Step 11: Wait to receive the email from AT&T containing the unlock code and instructions.

12. 12

    Step 12: Remove the AT&T SIM card from your Moto G

13. 13

    Step 13: and insert the SIM card from the wireless carrier you plan on using after unlocking your device.

14. 14

    Step 14: Power on your device

15. 15

    Step 15: and enter the unlock code you received from AT&T.

16. 16

    Step 16: Follow the on-screen instructions to finish unlocking your device.

Detailed Guide

About the Author