How to Get Customer Reviews on Google
Make sure your business is listed on Google Plus., Ask your customers if they will do you a favor and write a review for your business., Ask them to write a review for you when they're at the peak of their happiness with your service., Let your...
Step-by-Step Guide
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Step 1: Make sure your business is listed on Google Plus.
It's important to use the word "favor" because people are more willing to do favors for people they like. , If you're an escrow officer, it's when they receive their check.
If you're a hairdresser, it's immediately after you cut their hair.
If you're a plumber, it's after their toilet is repaired, ect. , Tell them that when they review your business on the Internet, others who are searching for the services you offer will be able to make an informed buying decision based on their comments.
Don't assume your customers understand the value of writing a review.
You must be explicit. , If you've ever written a review on Google before, you know it can be done in less than 5 minutes.
The easier your customer perceives the task, the more likely they will be to do it for you. , If a customer is expected to find your business on the Internet, or type in a long link in the address bar from a piece of paper, they will not do it.
Put the link in the email and make it super easy for them to do. (Be sure to read the first tip below) , When a customer knows you'll be looking for their review, they are much, much more likely to write it for you. -
Step 2: Ask your customers if they will do you a favor and write a review for your business.
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Step 3: Ask them to write a review for you when they're at the peak of their happiness with your service.
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Step 4: Let your customer know how you benefit from their review.
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Step 5: Tell your customer approximately how long it will take to accomplish the task.
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Step 6: Once your customer agrees to write a review
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Step 7: get their email address and send them a link to your review page on Google Plus.
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Step 8: After your customer agrees to write a review
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Step 9: conclude your request by telling them that you're looking forward to reading their comment.
Detailed Guide
It's important to use the word "favor" because people are more willing to do favors for people they like. , If you're an escrow officer, it's when they receive their check.
If you're a hairdresser, it's immediately after you cut their hair.
If you're a plumber, it's after their toilet is repaired, ect. , Tell them that when they review your business on the Internet, others who are searching for the services you offer will be able to make an informed buying decision based on their comments.
Don't assume your customers understand the value of writing a review.
You must be explicit. , If you've ever written a review on Google before, you know it can be done in less than 5 minutes.
The easier your customer perceives the task, the more likely they will be to do it for you. , If a customer is expected to find your business on the Internet, or type in a long link in the address bar from a piece of paper, they will not do it.
Put the link in the email and make it super easy for them to do. (Be sure to read the first tip below) , When a customer knows you'll be looking for their review, they are much, much more likely to write it for you.
About the Author
Dennis Harris
A passionate writer with expertise in DIY projects topics. Loves sharing practical knowledge.
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