How to Not Be Nervous when Speaking to Strangers on the Phone
Identify why you are making the call., Write down your key questions and any information you think they will need., Have a pen and pencil handy to jot notes, so you don't have to ask somebody to wait while you find them. , Eliminate distractions...
Step-by-Step Guide
-
Step 1: Identify why you are making the call.
If you are clear about why you need to make this call, it will be easier to focus on the purpose instead of on the fact that it is a stranger on the other end. -
Step 2: Write down your key questions and any information you think they will need.
For example, if you're calling about a job listed in the newspaper, write down your questions ("Is the job still available?" "Where can I apply?" "Should I send my resume?"), as well as information they may ask for such as your full name, address, telephone number, and current employer information. ,, Turn off the television, stereo or computer.
Try to find a place where someone is not likely to interrupt you.
Ask children to watch TV in another room, or play outside. , The person you wish to reach might answer.
Somebody else might answer for them.
An answering machine or voice mail system might pick up. , Nervousness can make your mouth feel dry, and that can make it harder to talk. ,, Don't wait forever, though. , You are a stranger to them.
But odds are, they are a nice person, and are there to help you. , The sooner you start, the sooner you'll be able to look back on a successful call.
That wasn't so hard, was it? -
Step 3: Have a pen and pencil handy to jot notes
-
Step 4: so you don't have to ask somebody to wait while you find them.
-
Step 5: Eliminate distractions.
-
Step 6: Mentally prepare (or jot notes
-
Step 7: if you like) for different possible responses.
-
Step 8: Drink a small amount of water before you call.
-
Step 9: Clear your throat and get your voice started before you dial
-
Step 10: especially if you've been working quietly for a time leading up to the call.
-
Step 11: If possible
-
Step 12: place the call when you're not in a hurry to do something else.
-
Step 13: Remember that the person on the other end of the line may be just as nervous as you are.
-
Step 14: Make that call!
Detailed Guide
If you are clear about why you need to make this call, it will be easier to focus on the purpose instead of on the fact that it is a stranger on the other end.
For example, if you're calling about a job listed in the newspaper, write down your questions ("Is the job still available?" "Where can I apply?" "Should I send my resume?"), as well as information they may ask for such as your full name, address, telephone number, and current employer information. ,, Turn off the television, stereo or computer.
Try to find a place where someone is not likely to interrupt you.
Ask children to watch TV in another room, or play outside. , The person you wish to reach might answer.
Somebody else might answer for them.
An answering machine or voice mail system might pick up. , Nervousness can make your mouth feel dry, and that can make it harder to talk. ,, Don't wait forever, though. , You are a stranger to them.
But odds are, they are a nice person, and are there to help you. , The sooner you start, the sooner you'll be able to look back on a successful call.
That wasn't so hard, was it?
About the Author
Hannah Lee
Professional writer focused on creating easy-to-follow pet care tutorials.
Rate This Guide
How helpful was this guide? Click to rate: