How to Fix Microsoft Store Downloading Problems

Step-by-Step Guide

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   Step 1: Open your computer's search bar.

   For Windows 10, simply click the Start menu search bar.For Windows 8, hold down ⊞ Win and tap W.
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   Step 2: Type "Date and Time" into the search bar.

   , This should be at the top of the search menu.
   
   For Windows 8, click "Change the Date and Time" below the search field. , You can find this option in the "Date and Time" menu.
   
   You must be an administrator to change these settings. , These should reflect the current date and time as they pertain to your time zone.
   
   You can also click "Change time zone..." to alter your time zone settings. , Your date and time should now be up to date! ,,,,, If the date/time settings were the problem, your downloads should now be active! ,, You can find this to the left of the search bar. ,, This should be in the top right corner of your app store. , Depending on how many apps you have in need of updates, this may take a few minutes. , If your current apps were backing up the download process, these apps should now be downloading. ,, If you have a picture associated with your Windows account, it will appear here; otherwise, this icon will be a person's silhouette., You can find this option at the top of the resulting drop-down menu. ,, This will sign you out of the Store app. ,,, You should see this at the top of the pop-up menu. , Doing so will sign you back into the Store app. , If signing out and back in fixed your problem, your downloads should have resumed! ,,, You can also type this into the Start menu's search bar to access the "Windows Store Reset" program. ,, Once it does so, your store app should open with a clean cache., If the cache was the issue, your downloads should have resumed!
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   Step 3: Click the "Date and Time" option.

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   Step 4: Click "Change the Date and Time".

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   Step 5: Adjust your date and time settings.

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   Step 6: Click "OK".

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   Step 7: Open your computer's search bar again.

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   Step 8: Type "Store" into the search bar.

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   Step 9: Click the "Store" icon when it appears.

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    Step 10: Click the downward-facing arrow to the left of the search bar.

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    Step 11: Review your downloads.

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    Step 12: Open the Microsoft Store.

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    Step 13: Click your profile icon.

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    Step 14: Click "Downloads and Updates".

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    Step 15: Click the "Check for Updates" button.

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    Step 16: Wait for the updates to apply.

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    Step 17: Return to the app download page.

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    Step 18: Make sure your Store app is open.

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    Step 19: Click your account icon to the left of the search bar.

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    Step 20: Click your account name.

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    Step 21: Click your account name in the pop-up window.

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    Step 22: Click "Sign out" below your name.

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    Step 23: Click your account icon again.

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    Step 24: Click "Sign in".

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    Step 25: Click your account name.

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    Step 26: Enter your password or PIN if prompted.

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    Step 27: Check your downloads tab.

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    Step 28: Close your Microsoft/Windows store app.

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    Step 29: Hold down the ⊞ Win key and tap R. This will open the "Run" app.

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    Step 30: Type "wsreset" into Run.

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    Step 31: Click "OK".

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    Step 32: Wait for the Command Prompt window to close.

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    Step 33: Check your downloads tab.

Detailed Guide

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